"SafetyNet RMS has integrated our legacy systems and procedures, making it the only place I look when I need information."
- Officer Ronda Caine Alcantara, Burlingame Police Department, California

"You don't stay with the same company for more than a decade if they don't provide excellent products, customer service and support. We've had Hitech SafetyNet products since 1989 and have no plans of changing. Hitech's software helps us deliver real-time, life-saving responses to our citizens."
- Randall Lewis, Assistant Director, Washington County E 9-1-1-, Tennessee

"When we need customized solutions, we turn to Hitech."
- Tim Goss, Communications Systems Manager, Clark Regional Emergency Services Agency, Washington

"SafetyNet FMS is not limited to NFIRS entry fields. We can create custom data fields for tracking information critical to business planning, deployment and medical protocol studies."
- Deputy Chief Dennis Walker, Vancouver Fire Department, Washington

"We work in an environment that is not fully consolidated yet so we have the opportunity to view and interact with other CAD systems. We have found that Hitech is by far the most versatile and operator friendly of those that we interact with. Other CAD systems have their "box" that they work in and if there is a need for any functionality outside of that box they are very reluctant to address it."
- Wayne Wantland, Yakima County, Washington

"Hitech's SafetyNet Mobile Client software is simple, intuitive, reliable, flexible, fast, and effective for our patrol officers. We trained officers for four hours when we first received the software. Now they refuse to use a vehicle without SafetyNet Mobile Client. Our officers access federal, state, and local database returns within five to ten seconds at the busiest times of the day. The seamless integration of Hitech products provides our officers instantaneous access to millions of records in the SafetyNet RMS and SafetyNet CAD systems. They can view booking photos, other photos and associated data for persons, locations, and vehicles, which are imported or scanned into the system in about thirty seconds at less than 19.2 kbps. In addition, Hitech gives you the tools to change SafetyNet Mobile Client output data to meet changing organizational and community needs without costing you anything. Our Hitech system has operated continuously for more than two years with only about five to ten total hours of downtime. System maintenance and changes to output files are done "on the fly" with no interruption to services and software upgrades are free under the maintenance agreement."
- Lt. Joe Leonardi, Redondo Beach Police Department, California

"From a System Administrative viewpoint, SafetyNet systems are easy to maintain."
- Kent Ong, Systems Administrator, Claremont Police Department, CA

"The ability to configure SafetyNet CAD gives dispatchers a sense of individuality!"
- Dawn Floyd, Dispatch Supervisor, Clark Regional Emergency Services Agency, Washington

"Hitech is a leader in providing solutions to interfacing with other systems. We operate with numerous interfaces and in every instance Hitech came through in a timely and efficient manner. Not once did we have to wait on Hitech or have it not function when implemented, unlike most of the other players."
- Wayne Wantland, Yakima County, Washington

"Hitech Systems is our vendor of choice because its specialty is public safety software. The company has been around for many years and is extremely stable. Hitech continues to enhance current software as well as constantly add new products and build interfaces to communicate with other software products so that, with SafetyNet as your core product, options and flexibility exist."
- Kent Ong, Systems Administrator, Claremont Police Department, CA

"Hitech's quality of training and customer service are the best in the business."
- Lt. Wayne Hoss, San Mateo Police Department, California

"Interaction with the Hitech support staff is easy through the support web site. No more worries about missing calls from the program analysts - email and communication through the support website give the user an alternate communication option instead of staying glued to the desk and waiting for a return phone call."
- Kent Ong, Systems Administrator, Claremont Police Department, CA

"The SafetyNet CAD Aether Systems Sunpro FireRMS Interface has increased the reliability and integrity of our data and reduced the time our officers are on the computer."
- Captain Mitch Cole, Yakima Fire Department, Washington

"SafetyNet Mobile Data is a good solid product. We support two police agencies and have just brought a fire agency on line using SafetyNet Mobile Data. Each agency was easily customized with its own toolbars and function keys. Minimal training was required for our officers and important and essential data is returned to them quickly."
- Kent Ong, Systems Administrator, Claremont Police Department, CA

"With SafetyNet RMS getting statistical information is very easy and fast."
- Ruth Mahlow, Records Supervisor, La Verne Police Department, CA

"SafetyNet CAD and SafetyNet RMS are easy to use and make it easy for the end user to design custom reports on the fly, allowing them to organize data in report formats that are useful and understandable to our key police personnel such as Chiefs, Captains and Lieutenants. These reports are critical for interaction with our citizen groups, the mayor, and city council.
- Kent Ong, Systems Administrator, Claremont Police Department, CA